Standard Bay Support Services
Reliable. Trained. Trauma-Informed.
Raising the Standard in Support Services Across Ontario.
Website Privacy Policy
Effective Date: November 2025
Website: www.standardbaysupportservices.com
- INTRODUCTION
Standard Bay Support Services is committed to protecting the privacy, confidentiality, and personal information of all clients, visitors, contractors, and partners. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you visit our website or request our services.
- INFORMATION WE COLLECT
- Information You Provide Directly:
- Name
- Email address
- Phone number
- Address
- Any information submitted through contact, request, or intake forms
- Automatically Collected Information:
- IP address
- Browser and device details
- Pages visited on our site
- Time spent on pages
- Referring links or websites
This data helps us improve website performance and user experience.
- HOW WE USE YOUR INFORMATION
We use information to:
- Respond to inquiries
- Process service or intake requests
- Schedule care services or consultations
- Communicate updates, reminders, or confirmations
- Improve website usability and analytics
- Ensure safety, compliance, and operational effectiveness
We do NOT sell or rent your personal information.
- SHARING OF INFORMATION
We may share information only when required:
- With authorized staff or contractors strictly for service delivery
- With partner agencies or facilities when consent is provided
- When required by law (e.g., investigations, court orders, mandatory reporting under Ontario law)
- HOW WE STORE & PROTECT YOUR INFORMATION
We use appropriate security measures, including:
- Encrypted digital storage
- Password-protected systems
- Restricted access based on job role
- Secure communication protocols
- Confidentiality agreements with all staff and contractors
- COOKIES & ANALYTICS
Our website may use cookies, Google Analytics, and similar tools to:
- Improve the visitor experience
- Monitor site traffic patterns
- Support website functionality
Users may disable cookies through browser settings.
- THIRD-PARTY LINKS
Our website may include links to external websites. We are not responsible for their privacy practices or content.
- YOUR RIGHTS
You may request:
- Access to your personal information
- Corrections to inaccurate information
- Deletion of information (unless restricted by law)
- Withdrawal of consent for data use
Submit requests to: info@standardbaysupportservices.com
- CHILDREN & YOUTH PRIVACY
We do not knowingly collect personal information from anyone under 16 without parental or guardian consent.
- CHANGES TO THIS POLICY
We may update this policy periodically. The updated version will always be posted on this page with a revised effective date.
- CONTACT INFORMATION
For questions, requests, or privacy concerns:
Standard Bay Support Services
Email: info@standardbaysupportservices.com
Phone: 519-702-4722
Website: www.standardbaysupportservices.com
London, Ontario, Canada